About Us

At OnRamp, we believe great customer onboarding sets the foundation for long-term success. We set out to build a platform that makes onboarding seamless, engaging, and impactful. We're focused on empowering teams to transform onboarding into a motivating experience that drives customer satisfaction, loyalty, and business growth. We’re here to help you deliver value from day one.

OnRamp Customer Onboarding Team
 

OnRamp Company Values

 At OnRamp, we are relentlessly curious, take ownership, treat customers as integral team members, prioritize action and evidence while inspiring each other and our customers every day.

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Be Relentlessly Curious

We eagerly approach challenges like mysteries and puzzles. We always seek to learn and embrace the spirit of play- asking questions, challenging assumptions, and striving to better our knowledge.

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Be an Owner

We are all the CEO of our own roles. We take accountability for our actions, seek feedback, and lead by example. We drive outcomes and can motivate others.

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Be Team Customer

Our customers are a part of our team, and we are a part of theirs. We do right by our customers, and our greatest joy comes from knowing we’ve made a positive impact in their lives.

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Be Biased Towards Action (and Evidence)

Doing is 100x better than talking about doing. We learn best through data-driven experimentation and “doing it live!” to determine success or failure.

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Be Positive

Smiles, shoutouts, and positive energy are a part of each day. We know that a positive attitude - no matter the circumstance - is infectious and rubs off on each other and on our customers to make a difference.

Backed by amazing investors

OUR STORY

Meet Ross & Paul

OnRamp founders, Paul Holder and Ross Lerner, drew from their experiences leading Customer Onboarding and Success teams at high-growth companies like Bombas, VTS & Troops (acquired by Salesforce).

Seeing the challenges teams face managing onboarding at scale, they founded OnRamp to deliver a customer-focused onboarding solution powered by modern technology. OnRamp's mission is to help teams turn onboarding into an engaging, seamless process that drives customer satisfaction and business success.

Ross Lerner Paul Holder OnRamp Cofounders
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CAREERS

Join the OnRamp Team

Autonomy, ownership, thoughtfulness, transparency - these are the lodestars that guide our culture. We’re growing quickly and value team members who excel at what they do and have a figure-it-out attitude that makes them unstoppable. If you want to take on a ton of responsibility and tackle new challenges each day, this is the place for you.
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Ready to see what’s possible?

We’d love 30 minutes to show how to get your customers to their value destination faster.

 

Our company was founded in back in 2016

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Our company was founded in back in 2016

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The values that drive everything that we do

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Growth

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Team Work

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Accountability

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Innovation

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Quality

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Leadership

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Meet the amazing team behind our company

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John Carter

CEO & Founder

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Matt Hills

VP of Product

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Sophie Moore

VP of Marketing

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Sarah Jones

VP of Support

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Or company is all around the world, come and visit us

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San Francisco, CA

298 Cumberland St
San Francisco, CA 94103

phone-1  (415) 203 - 7468

mail-1  sanfrancisco@saas.com

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New York, NY

3 Springfield Road Mill Lane,
London Plymouth

phone-1  (078) 562 - 3705

mail-1  newyork@saas.com

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Toronto, ON

9900 Bridge Avenue St.
Pembroke Toronto, LB A5A

phone-1  (613) 555 - 0195

mail-1  toronto@saas.com

Read what the press is saying about our company

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Come and join our fast growing startup

Design

Web Designer & Developer

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Development

Senior Backend Developer

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Marketing

VP of Marketing & Sales

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Business

Customer Representative

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