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EST. 2020
Founded in 2020 by two software pros who lived through broken onboarding at high-growth companies like Bombas, VTS, and Troops (acquired by Salesforce), OnRamp was built to eliminate post-sales friction — starting at the very beginning.
Driving Revenue
Noticing early the shift of Customer Success from cost centers to revenue centers, we knew firsthand the impact strong, engaging customer onboarding can have on a business's revenue. OnRamp was inspired by a mission to eliminate friction in business-user relationships - starting with customer onboarding.
Our Onboarding Engine
Since our inception, we've built a foundation of workflow orchestration and automation that supercharges post-sales teams. On top of that foundation, OnRamp has built the market's first intelligent onboarding engine that deploys agentic AI to act, anticipate and personalize onboarding flows - ushering in a new reality of customer engagement.
To achieve our mission, we are building a company that encourages ownership and collaboration. We want to empower OnRamp team members to do the best work of their careers. Building the future of B2B customer engagement requires clear and defined ways of working and decision-making - our guiding principles. Our core values guide all of our interactions with each other and with customers - shaping how we work, how we hire, and how we build a sustainable business together.
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We ask questions, challenge assumptions, and embrace a spirit of play. Learning never stops here.
We take accountability for our actions, seek feedback, and lead by example. We drive outcomes and can motivate others.
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Our customers are part of our team, and we are part of theirs. We do right by our customers and take great joy in knowing we make an impact.
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Doing is better than talking about doing. We learn best through data-driven experimentation and embrace a ‘fail fast and fix it’ mentality.
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We know that a positive attitude, smile or shout out can make someone’s day. We aim for positive interactions, no matter the circumstances.
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