How do I deliver high-touch customer onboarding without the heavy lift?
When onboarding relies on one-off processes, teams waste hours, customers get inconsistent experiences, and revenue quietly leaks out. What works for a few accounts won’t scale across segments or teams, and customers start to check out early when that lack of readiness shows.
Customers have disjointed interactions
Teams become reactive and overloaded
Leaders can’t see what’s at risk
Expansion readiness is delayed
48% of customers abandon onboarding if they don’t see value quickly.
Onboarding Challenges
Most tools are optimized for task management, not onboarding at scale. They help you track activity but not progress, value delivery, or risk.
No repeatable processes.
No way to templatize successful processes or automate repeatable tasks across accounts.
Teams are overloaded.
Scaling that requires more people, not smarter systems, doesn't reduce the manual burden.
Personalization can't scale.
Playbooks vary by team or region, limiting your ability to scale or ensure quality.
Risk and opportunity go unnoticed until it’s too late.
Scale revenue without scaling headcount
OnRamp's customer onboarding platform delivers automation, playbooks, and full visibility into onboarding progress and engagement. OnRamp helps you scale what works and eliminate what stalls growth.
Segmented Playbooks by Tier or Product
Standardize high-performing onboarding programs across segments while preserving personalization.
Workflow Automation & Task Assignment
Automate repetitive steps, assign tasks based on rules, and reduce manual effort across the board.
Reusable Templates & Projects
Create and launch repeatable onboarding motions without starting from scratch every time.
Ready to see what’s possible?
We’d love 30 minutes to show how to get your customers to their value destination faster.
