Product

NEW!
LANES: WORKFLOW MAPPING

Accelerate Your Customer Onboarding with Visual Precision

Keep projects on track, virtually hands free

Lanes’ workflow mapping automation launches, organizes, and progresses your customer onboarding projects, making it easier than ever to kick off and auto-advance projects, track results, and keep everyone aligned in an intuitive, user-friendly Kanban layout.

The fast track to efficiency

Manage multiple customer onboarding projects and project types, while delivering consistent, high-quality service levels for every customer, every time.

Intuitive Onboarding: Guiding Customers and Teams to Success at Every Step

Create experiences customers actually want to engage in, with proactive, step-by-step direction that reduces work and builds trust and partnerships.

Friction-free Launches

Teams can create, manage, and track multiple projects using automation and visually-friendly workflows.

Efficiency Multiplied

Turbo charge your onboarding by keeping projects progressing without manual effort and typical bottlenecks.

Consistency at Scale

Reuse workflow templates to standardize experiences across every customer onboarding project.

INTUITIVE WORKFLOW MAPPING

Simplify Your Customer Onboarding Flows

Whether already using OnRamp's automation or just getting started, Lanes takes the work out of your workflow-building by letting you create and map your onboarding projects, stages, and automations in a visually-friendly, step-by-step, linear view.

AUTOMATED PROJECT CREATION

Launch Projects in the Background with Seamless CRM Integration

With integrations like Salesforce or HubSpot, Lanes automatically kicks off new projects upon closed/won – or your preferred trigger – saving time, scaling your team's reach, and accelerating setups.

MULTI-USE WORKFLOW DESIGN

Tailor Multiple Project Types to Your Needs

Lanes lets you easily create flexible workflows tailored to different customer segments, products, tiers, and more. This means you can deliver a unique, personalized onboarding experience for each customer type, all within one platform.

AUTOMATED PROJECT ADVANCEMENT

Progress Each Customer Through Their Onboarding Journey, Effortlessly

Automatically move customers through each onboarding stage, or straight to key milestone stages, using your predefined rules to eliminate manual work and delays—helping them reach value as quickly as possible.

REUSABLE WORKFLOW TEMPLATES

Expedite Each Customer Onboarding with Reusable Playbooks & Templates

Create templates to speed up projects from start to finish, getting customers to their goals faster and establishing consistency for every onboarding, while gaining back more time in the day for you and your team.

Ready to see what’s possible?

We’d love 30 minutes to show how to get your customers to their value destination faster.