The customer onboarding platform designed to grow with your business

Trusted by Customer and Revenue teams at leading B2B brands

How OnRamp Pricing Works

OnRamp plans are designed to scale with your onboarding volume, team complexity, and business needs – today and as you grow.

 

OnRamp pricing considers three factors: 

Playbook

Number of Playbooks

Pre-built templates constructed from a series of Modules. Used for scale and to create repeatability across similar onboardings.

Customer Account

Number of Customer Accounts

The number of active accounts in your OnRamp instance. One customer account can participate in unlimited projects.

User Roles

User Types

Five role types with varying levels of permissions to ensure sees what they need and nothing they don’t.

Choose the right plan for your needs:

Basic

Standard

Pro

Premier

Essential onboarding tools for small teams

Built to help growing teams scale onboarding

Advanced features for high-volume onboarding teams

Full control and support for complex onboarding at scale

Designed for businesses with a lighter customer load that still want to deliver a consistent, guided onboarding experience.

Includes increased limits, integrations, and automation so mid-market teams can handle more onboardings without adding headcount.

Designed for larger organizations that need deeper integrations, enhanced support, and greater control to scale and optimize onboarding workflows.

Built for enterprises and high-volume teams that need maximum flexibility, advanced features, and premium support to manage sophisticated onboarding operations.

We’ll help you select the right plan based on your onboarding needs.

 

 
All OnRamp pricing tiers include:

Customer Experience Features

Branded, guided customer-facing onboarding portal
Personalized onboarding paths with embedded instructions
Clear milestones, task lists, and real-time progress visibility
Automated status updates, reminders, and due dates
Unlimited customer users
Responsive design for mobile or desktop
Role-based visibility for your customers (external-facing; only see what they need)

Team Workflows & Automations

Pre-built Playbooks for consistent delivery
Automated Project creation (or manual if preferred)
CRM-triggered workflow automation
Role-based access for multiple user types
Task dependencies, auto-assignments, and conditional logic
Real-time task tracking and in-platform collaboration
Scalable support for multiple concurrent Projects
Expandable user licensing by role type

Reporting & Insights

Time-to-value and onboarding velocity tracking
Project health and completion status views
Bottleneck and delay detection
Role-based reporting access
Custom views for internal and external stakeholders
Exportable reports for executive visibility
Capacity insights by project, role, or team

Data & Security

SOC 2 Type II compliant
Unique roles and permissions
SLA-backed uptime & support
Native CRM integrations (Salesforce, HubSpot) available
Auto project creation from closed-won deals
Sync contact/account data

Customer Experience Features:

  • Branded, guided customer-facing onboarding portal
  • Personalized onboarding paths with embedded instructions
  • Clear milestones, task lists, and real-time progress visibility
  • Automated status updates, reminders, and due dates
  • Unlimited customer users
  • Responsive design for mobile or desktop
  • Role-based visibility for your customers (external-facing only see what they need)

Team Workflows & Automations:

  • Pre-built Playbooks for consistent delivery
  • Automated Project creation (or manual if preferred)
  • CRM-triggered workflow automation
  • Role-based access for multiple user types
  • Task dependencies, auto-assignments, and conditional logic
  • Real-time task tracking and in-platform collaboration
  • Scalable support for multiple concurrent Projects
  • Expandable user licensing by role type

Reporting & Insights:

  • Time-to-value and onboarding velocity tracking
  • Project health and completion status views
  • Bottleneck and delay detection
  • Role-based reporting access
  • Custom views for internal and external stakeholders
  • Exportable reports for executive visibility
  • Capacity insights by project, role, or team
  • Advanced reporting and API access (Pro and Premier)

Data & Security:

  • SOC 2 Type II compliant
  • Unique roles and permissions
  • SLA-backed uptime & support
  • Native CRM integrations (Salesforce, HubSpot) available
  • Auto project creation from closed-won deals
  • Sync contact/account data

 

 

Frequently Asked Questions

Booking a quick intro call is the best way to make sure you get all your questions answered, but here are a few of the most common questions we get about OnRamp pricing.

What is OnRamp's pricing? How much does OnRamp cost?

OnRamp's pricing is based on the value we deliver to your team. Your investment depends on several factors, including your team size and the complexity of your onboarding process, your onboarding workflows and playbooks, your integration requirements, and how much customization and support you need. Plans start at $15,000. To get accurate pricing for your business, schedule a quick conversation with our team.

What features are included in all OnRamp pricing tiers?

All OnRamp pricing tiers include a combination of user roles, customer accounts and playbooks, based on data of what would be best for businesses of various sizes. All pricing tiers offer the flexibility to add additional components to best fit the needs of your team.

Does OnRamp offer a free trial?

As part of the Sales process once it's determined it is a mutual fit, we do often offer a short sandbox/trial so you can feel confident that you’re making the right decision for your business.

How long does it take to see results?

Many OnRamp customers start seeing notable results within the first few months after deploying projects to their customers. Time-to-value for end users is often reduced significantly through higher engagement and better project visibility.