Pricing

The customer onboarding platform designed to grow with your business

Trusted by Customer and Revenue teams at leading B2B brands

How OnRamp Pricing Works

OnRamp plans are designed to scale with your onboarding volume, team complexity, and business needs — today and as you grow. OnRamp pricing considers three factors:

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Number of Playbooks

Pre-built templates constructed from a series of Modules. Used for scale and to create repeatability across similar onboarding.

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Number of Customer Accounts

The number of active accounts in your OnRamp instance. One customer account can participate in the unlimited projects.

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User Types

Five role types with varying levels of permissions to ensure customers see what they need and nothing they dont.

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All OnRamp pricing tiers include:

CUSTOMER EXPERIENCE FEATURES

  • Branded, guided customer-facing onboarding portal
  • Personalized onboarding paths with embedded instructions
  • Clear milestones, task lists, and real-time progress visibility
  • Automated status updates, reminders, and due dates
  • Aero AI agents that surface contextual guidance and nudge customers forward in real time
  • Unlimited customer users
  • Role-based visibility for your customers (external-facing; only see what they need)

TEAM WORKFLOWS & AUTOMATIONS

  • Aero AI playbook generation from plain-language input
  • Aero AI stall detection and automated customer re-engagement
  • Pre-built playbooks for consistent delivery
  • Automated project creation (or manual if preferred)
  • CRM-triggered workflow automation
  • Role-based access for multiple user types
  • Task dependencies, auto-assignments, and conditional logic
  • Real-time task tracking and in-platform collaboration

REPORTING & INSIGHTS

  • Time-to-value and onboarding velocity tracking
  • Project health and completion status views
  • Bottleneck and delay detection
  • Role-based reporting access
  • Custom views for internal and external stakeholders
  • Exportable reports for executive visibility
  • Capacity insights by project, role, or team

DATA & SECURITY

  • SOC 2 Type II compliant
  • Unique roles and permissions
  • SLA-backed uptime & support
  • Native CRM integrations (Salesforce, HubSpot) available
  • Auto project creation from closed-won deals
  • Sync contact/account data

Frequently Asked Questions

Booking a quick intro call is the best way to make sure you get all your questions answered, but here are a few of the most common questions we get about OnRamp pricing.

OnRamp pricing starts at $15,000 and scales based on your onboarding volume, team size, number of playbooks, and integration requirements. Plans range from Basic (small teams, lighter onboarding load) to Premier (enterprise, high-volume, complex operations). To get accurate pricing for your situation, book a conversation with the team.

Every OnRamp plan includes a branded customer-facing onboarding portal, pre-built playbooks, automated task assignment and reminders, CRM integrations with Salesforce and HubSpot, real-time project tracking and reporting, and SOC 2 Type II security. Higher tiers add advanced integrations, deeper reporting, API access, and expanded support.

OnRamp doesn't offer a self-serve free trial, but teams typically get access to a sandbox environment during the evaluation process — so you can explore the platform and validate it's the right fit before signing.

Aero, OnRamp's agentic AI layer, is included in all OnRamp plans — it's not a separate add-on. Aero monitors every active onboarding, flags at-risk accounts, and automatically re-engages customers who go quiet. 

Most teams see meaningful improvements within the first 90 days. AGS Health reduced onboarding time by 30% and started recognizing revenue three months sooner. Flosum cut average onboarding time by 70% — from 48 days to under three.