CUSTOMER PORTAL
Streamline customer collaboration
OnRamp's simple customer-facing portal provides your customers with the tools they need to boost engagement, streamline communication, and complete onboarding tasks with ease.
By facilitating seamless collaboration through features like task messaging, automated reminders, and self-serve playbooks, OnRamp empowers your customers to engage in onboarding while completing tasks efficiently and effectively. OnRamp enhances project visibility for your customers ensuring that stakeholders remain informed about project progress and enabling them to take timely action to drive projects forward.
CUSTOMER PORTAL
Increase customer engagement in onboarding with a no-code, branded customer portal
Deliver an exceptional first impression with a beautifully customized interface showcasing your custom domain, colors, and logo. Maintain consistent branding throughout with notifications sent directly from your URL, providing a personalized touch without requiring additional logins. Stand out and impress customers with a seamlessly integrated and fully branded experience.
TASK MESSAGING
Support customers where they are increasing customer collaboration
Boost engagement by enabling direct commenting within tasks. Empower customers to effortlessly share questions or notes, minimizing reliance on lengthy email threads and streamlining conversations. Keep communication focused and immediate by facilitating comments within the relevant task context.
EMBED WITHIN YOUR APP
Create a consistent customer experience by embedding the customer portal directly into your application
Integrate your branded customer portal directly into your own app’s user experience with an onboarding progress bar widget or embed the OnRamp portal directly into your app. Enable your customers to access their customer portal without leaving your app, ensuring a smooth and uninterrupted experience. Whether tracking onboarding progress or accessing the full portal features, users can effortlessly navigate through tasks and projects within your app.
AUTOMATED EMAIL REMINDERS
Save social capital bt streamlining communication with automated task-specific nudges and reminders
Efficiently communicate project progress, address blocked bottlenecks, and highlight overdue tasks with automated reminders tailored to context. Provide customers with streamlined communication to take action, reducing the need for manual follow-ups. Save valuable social capital by automating reminders directly from the client portal, alleviating the burden on customer success managers to chase down task completions.
SELF-SERVE PLAYBOOKS
Empower customers to self-serve with specific playbooks they can start themselves
Enable customers to initiate self-serve playbooks independently, allowing them to start new projects on their own. Encourage proactive engagement by enabling customers to spin up new projects themselves, fostering a sense of ownership and initiative. Offer additional modules, training, upsells or showcase new services to further enhance customer engagement.