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Customer onboarding, reimagined

Use OnRamp to simplify and automate your customer onboarding process so you can save time, get to revenue faster, and create delightful first-time customer experiences.
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"OnRamp took our team from multiple email threads for onboarding to one simplified system."
Lance Walton
Head of Customer Success, ParkHub
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"OnRamp has sped up everything we are doing. It's streamlined all of our processes."
Dodie Carmichael
Implementation Lead, Horizon Education
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"Unlike other project + task management softwares, OnRamp is specifically designed for onboarding."
Jim Tanious
Chief Operating Officer, Auxillo
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"OnRamp has standardized our onboarding across our org, ensuring a consistent customer experience."
Matt Cavanaugh
Senior Director of Customer Success, Kentik

THE CHALLENGE

You never get a second chance to make a first impression

Customer success starts at onboarding. Lengthy onboarding times paired with low customer engagement and poor visibility delays value, increases costs and threatens revenue.

low engagement

Disengaged customers

Disjointed processes & negative first experiences hinder adoption leading to churn.

Long onbording times

Long onboarding times

Lack of visibility into bottlenecks delays time to value and stalls project progress.

High cost

High costs

Manual onboarding wastes valuable resources, increases overhead and risks revenue.

THE SOLUTION

Simplify,  streamline, and get visibility into your customer onboarding process

Automate complex workflows while maintaining operational efficiency at scale. Eliminate communication silos and replace clunky spreadsheets with OnRamp’s intuitive, no-code customer portal.




IMPROVE CX

Create an amazing customer experience

Give your customers a delightful, step-by-step experience that guides them through even the most complex onboarding process.

  • Customer Portal: Empower customers to complete onboarding tasks with a branded customer portal
  • Automated Emails: Streamline communication with weekly email summaries and task-specific nudges
  • Task Comments: Facilitate customer collaboration eliminating silos and onboarding delays
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UNBLOCK ONBOARDING

Gain visibility into your onboarding process

Avoid project bottlenecks and onboarding delays. OnRamp empowers teams with increased visibility to efficiently move customer onboarding projects forward

  • Project Overview: Unblock project workflows and optimize task progression
  • Project Views: Customize your internal experience to work how you work best
  • Personalized Dashboard:: Consolidate project information for increased visibility and efficient decision-making

SAVE TIME

Avoid inefficiencies with automated workflows

Build dynamic project workflows with OnRamp's no-code platform automatically adapting to each customer. 

  • Conditional Logic: Customize onboardings to meet each customer's unique needs
  • Files Storage: Simplify document collection in one secure location.
  • Playbook Library: Increase playbook efficiency by automating actions and eliminating manual entry
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"OnRamp is killing it. People are getting through setup in weeks, if not days. I don't want my team in their inbox chasing down steps. OnRamp has helped us automate that and give the customer the power to complete onboarding."

Mike Dietz
Senior Director of Client Solutions, MovableInk

CUSTOMER STORIES

Don't take our word for it

From Fortune 500 enterprise to growing SaaS and services teams, OnRamp's platform helps B2B teams manage customers and processes at scale.

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How ParkHub crushes customer onboarding with OnRamp

The customizability, and improved visibility offered by OnRamp has revolutionized ParkHub's onboarding process, setting the stage for continued growth.
Read case study >>

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How Taylor Streamlined Customer Onboarding to Prepare for Scale

The Taylor team ditched spreadsheets and email threads for a more delightful customer experience.
Read case study >>

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How MovableInk Cut Client Onboarding Time by 50%

Movable Ink implemented OnRamp to enhance their customer onboarding experience and streamline the account setup process.
Read case study >>