OnRamp vs Rocketlane
The Rocketlane Alternative to Unlock Revenue, Not Just Complete Tasks
OnRamp is the leading customer onboarding solution. CS and Revenue Teams that prioritize customer experience and results switch to OnRamp to deliver intuitive onboarding experiences that speed up time-to-value by 70%.
Trusted by B2B Revenue Leaders
OnRamp is the only customer onboarding platform built to keep your customer at the center.
“I just love OnRamp. Standard project management tools don’t have this great engagement dimension. I’ve swam in seas of messy tasks for years. That’s a nightmare, and this solves it.”
Glenn Levine, Senior Operations & Program Management, Espressa
LOOKING FOR PROFESSIONAL SERVICES AUTOMATION?
Rocketlane is a PSA tool created to manage your internal projects.
And it's really good at it! But when used for customer onboarding, the customer experience often suffers due to a focus on internal project tracking, instead of customer engagement and success.
Why would you be interested in a Rocketlane alternative?
You want your customer at the center of onboarding – from start to finish
You want to eliminate ad-hoc manual work for your teams
You want higher adoptions rates across your products
You want an easy-to-use customer portal your customers engage with
You want features and support without hidden pricing
How is OnRamp different than Rocketlane?
Built for the Way Modern Teams Onboard Customers
OnRamp is purpose-built for mid-to-large organizations that rely on Customer Success to drive revenue and retention. Unlike other tools that add friction, OnRamp helps teams create and keep momentum – from kickoff to training, implementation, and adoption. OnRamp delivers faster time-to-value, smoother launches, and happier customers.
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OnRamp |
Rocketlane |
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Product Structure |
One platform with both a customer-facing portal and internal project management |
Disparate products and tools, only available based on how much you spend |
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Primary Focus |
Customer onboarding and experience |
PSA (Project & Resource Management) |
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Ease of Adoption |
Built with the end customer in mind; high adoption |
More complex; internal project management-heavy |
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Customer Support |
Dedicated CSM and 1:1 guidance for every customer |
Pooled support (dedicated CSM only available on higher-tier plans) |
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Customer Portal |
Designed for end-customer adoption, reducing friction |
Primary focus on internal project tracking |
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Support Cadence |
Direct access to US-based teams |
Delayed responsiveness due to geography |
Is Rocketlane still a customer onboarding platform?
Rocketlane has repositioned itself as an Agentic PSA (Professional Services Automation) platform. While it still offers onboarding features, its focus has shifted to broader professional services delivery, resource planning, and project financials. OnRamp remains purpose-built for customer onboarding and implementation, with a dedicated client-facing portal, automated task tracking, and real-time visibility designed specifically to reduce time-to-value.
Why do teams choose OnRamp over Rocketlane?
Teams evaluating Rocketlane alternatives choose OnRamp for three main reasons: (1) OnRamp is purpose-built for customer onboarding, not a broader PSA tool. (2) OnRamp's customer-facing portal gives clients real-time visibility into their progress, reducing delays. (3) OnRamp is designed to be intuitive — G2 reviewers frequently cite Rocketlane's steep learning curve as a challenge
What is the difference between OnRamp and Rocketlane?
The core difference is focus. Rocketlane is a PSA platform built for professional services teams managing project financials, resource utilization, and service delivery across multiple functions. OnRamp is built exclusively for customer onboarding and implementation teams — CS, operations, and project management leaders who need to get customers live faster. OnRamp includes a dedicated client portal, automated engagement workflows, and real-time onboarding analytics that help teams reduce time-to-value by up to 70%.
How does Rocketlane pricing work?
Rocketlane pricing is based on the level of functionality and # of users. However, there is no differentiation of users types within a selected tier. According to data from Vendr, the median price of a Rocketlane contract is ~$34,000 annually (based on 48 deals).
How long does it take to switch from Rocketlane to OnRamp?
Most teams are fully up and running with OnRamp within 30 days. OnRamp is designed for fast implementation with intuitive setup, pre-built templates, and a dedicated onboarding team to help you migrate. Unlike complex PSA platforms that require extensive configuration, OnRamp focuses on getting your team and your customers live as quickly as possible.