Mastering Enterprise Onboarding: A Strategic Guide for Account Success

In the fast-paced world of enterprise sales, the success of your customer onboarding process hinges on the organization,...

Setup for Success in 2025: Guide for New Customer Success Leaders

If you’re a customer success leader, the new year is a perfect time to map out what you hope to accomplish over the next 12 months....

How To Get Your Customer Onboarding Team Away From Spreadsheets

No offense to Google Sheets, but when it comes to delivering a customer onboarding experience, it’s not where spreadsheets excel....

The Hidden Costs of Inefficient B2B Customer Onboarding

B2B software is only getting more powerful and, therefore, complicated. That’s why the average onboarding time for a new corporate...

Maximizing Onboarding with 8 Customer Onboarding Statistics

You've worked hard to acquire new customers for your business. But the real challenge begins after they sign on the dotted line. How...

8 Best Client Portal Softwares for 2025

Are you looking for the best client portal software to streamline your customer onboarding, provide exceptional support, and foster...

5 Ways to Get Leadership On Board + Invested in Onboarding

You’ve heard it over and over again - customer onboarding is the number one indicator of churn.

New Year, New Look: OnRamp’s Portal Makeover is Here 💄🎨

Drumroll, please... 🥁

Why We're Building OnRamp: A Note from the Founders

At this very moment, there are countless teams working to develop the breakthroughs that will move our world forward, like...

Write a Welcome Email That Kicks Off Your Customer Partnership Right

After all, it’s the first onboarding communication you have with them. Like all first impressions, what you say and how you say it...

How to Use Slack Connect to Create Your Best Client Relationships Ever

Shared Slack channels don’t look or function differently than the ones your team chats away in every day. The difference is that...

3 Things Customers Want From Your Onboarding Program

But it turns out this may not work as well for your customers.

Effective Customer Onboarding Programs Start with Efficiency Metrics

Did you picture a value-filled process sans any friction points? It might seem like a dream, but it doesn’t have to be. However, it...