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We Just Raised $15M to Build the Future of AI-Powered Customer Engagement

Author: Mat Calabro

Published: November 12, 2025

Last updated: November 12, 2025

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Big news: OnRamp just closed $15M in Series A funding led by Koch Disruptive Technologies, and we're using it to supercharge our AI capabilities.

Fresh off launching AI Summaries (which automatically analyzes your data and surfaces game-changing insights), we're doubling down on building the smartest customer onboarding platform in the game. With 100%+ year-over-year growth, three Fortune 15 companies as customers, and results like 60% faster onboarding times, we're just getting started.

This funding means more AI innovation, a bigger team, and a brand new 6,000 square foot Boston HQ opening in 2026. Translation? The future of AI-powered customer engagement is happening right here.


Our Vision: AI as Your Trusted Partner

At OnRamp, we believe AI should handle the repeatable, data-driven tasks while freeing you to focus on the high-value, strategic moments that build lasting customer relationships. The future won't be built on headcount alone, but on data, AI, and human expertise working together.

We've organized our AI roadmap around five core capabilities: Summarize, Interact, Personalize, Recommend, and Act. Think of these as the evolution of how AI works alongside you – amplifying your expertise, not replacing it.

Right now, we're deep in the Summarize phase with our latest release: AI Summaries.

Lots of Data, Little Time

OnRamp is constantly gathering and centralizing critical information: team responsibilities, customer milestones, upcoming tasks, playbook usage, health scores, engagement metrics. The list goes on.

Having all that data is great when you need a deep dive. But what if you just want a quick, holistic view of your accounts or executive-ready insights without spending hours in reports?

That's exactly what AI Summaries delivers.


Introducing AI Summaries: Intelligence That Actually Helps

AI Summaries work in two places: Views and Insights. Both analyze your data and give you written summaries, visual charts, and actionable recommendations—but they serve different needs.

Views: Custom Reports Meet AI Analysis

Views is your flexible report builder. Filter by any data point, group by custom fields (like customer segment or priority tier), sort however you want, and save as many configurations as you need.

Once you've built your view—say, "all at-risk projects owned by the East Coast team"—hit AI Summary. In seconds, you get:

  • Written analysis with key findings
  • Visual charts highlighting patterns
  • Recommendations on what to do next

AI Summary in Views

Then share that view with your team so everyone's working from the same intelligence. No more recreating reports or wondering if you're looking at the same data.

Perfect for: Post-sales teams who need granular, customizable analysis.

Insights: Executive Intelligence in 30 Seconds

Think of Insights as your executive dashboard on demand. Pick a time range (last week, last month, last year), and OnRamp analyzes all relevant data for that period across playbooks, projects, or tasks.

AI Summary in InsightsHit "AI Summary" and get a high-level breakdown of what's happening: completion rates, churn risks, engagement gaps, upcoming milestones.

"How are we tracking this quarter?" goes from a 3-hour analysis to a 30-second answer.

Perfect for: Leadership who need quick performance snapshots without drilling into details.

Why This Is Different

Most AI tools either overwhelm you with everything or frustrate you with nothing useful. OnRamp's AI hits the sweet spot:

  • It's contextual. The AI only analyzes what you're actually looking at. No noise, just signal.
  • It's actionable. Summaries don't just say "several projects are at risk." They show you patterns, highlight blockers, and recommend next steps.
  • It's designed for your workflow. Whether you're an onboarding team lead checking weekly tasks or a VP reviewing team performance, the AI adapts to how you use OnRamp. 

What's Coming Next

We're constantly evolving. Here's what's dropping soon:

Linked recommendations: When AI flags at-risk projects, you'll click directly into them to take action.

Cross-object intelligence: AI that connects dots across playbooks, projects, accounts, and users for truly holistic insights.


The bottom line: This $15M isn't just about growth, it's about building AI that makes your job genuinely easier. Real intelligence that summarizes what matters, surfaces what's urgent, and helps you act faster.

Because at the end of the day, your customers don't care how sophisticated your AI is. They care that you're responsive, proactive, and always a step ahead.

That's exactly what we're building. And we're just getting started.

Mat Calabro

Mat Calabro leads Product Marketing at OnRamp. Prior to OnRamp, Mat held product marketing and customer advocacy roles at Coupa, Snyk, and two Boston-based B2B startups. This experience taught him that great customer relationships start with great onboarding which drives his work at OnRamp. Mat lives outside Boston with his wife and sons and enjoys woodworking, sailing, and golf.