OnRamp Blog
7 Step Client Onboarding Checklist to Increase Retention in 2025
Surveys show that 86% of clients will remain loyal to companies that provide onboarding and education services. That makes onboarding worth prioritizing — especially since acquiring a new client can...
Featured Posts
How To Scale Efficiently With Customer Onboarding Automation
Technology powered by artificial intelligence (AI) is all the buzz in every industry this year. In 2025, we expect automation to go...
Onboarding New Customers: Why Time-to-Value Has to Start from Day One
Onboarding is a critical time, but time always runs out Customer Onboarding. The part of the customer lifecycle that starts with a...
How to Run a Successful Customer Kick Off Meeting
In the past few years, the cost of winning new customers has skyrocketed—nearly doubling since 2013. That’s why starting off every...
The Guide to Customer Success for Non-SaaS Companies
We talk often about customer success for software-as-a-service (SaaS) businesses due to the recurring nature of subscription-based...
The Top 4 Customer Success Podcasts to Listen to in 2025
If you're like most customer success professionals, you want to stay on top of the game by learning the best practices in the...
Customer Health Score Explained: How To Drive Retention
How healthy are your customers? If that’s difficult to answer, it could be because you’re not tracking customer health scores. Just...
Ready to Disrupt B2B Onboarding, OnRamp Announces $14.2M in Funding
Four years ago, we founded OnRamp to eliminate friction in B2B customer onboarding. Today, we’re excited to announce that OnRamp has...
How To Measure the ROI of Customer Onboarding
You already see the value of a customer onboarding solution, but you just don't know how to convince decision-makers to pull the...
Maximizing Customer Growth: Strategies for Customer Expansion
Growing your business isn’t just about bringing in new customers — it’s also about getting more value from the ones you already...