How To Scale Efficiently With Customer Onboarding Automation

Technology powered by artificial intelligence (AI) is all the buzz in every industry this year. In 2025, we expect automation to go...

Onboarding New Customers: Why Time-to-Value Has to Start from Day One

Onboarding is a critical time, but time always runs out Customer Onboarding. The part of the customer lifecycle that starts with a...

How to Run a Successful Customer Kick Off Meeting

In the past few years, the cost of winning new customers has skyrocketed—nearly doubling since 2013. That’s why starting off every...

The Guide to Customer Success for Non-SaaS Companies

We talk often about customer success for software-as-a-service (SaaS) businesses due to the recurring nature of subscription-based...

The Top 4 Customer Success Podcasts to Listen to in 2025

If you're like most customer success professionals, you want to stay on top of the game by learning the best practices in the...

Customer Health Score Explained: How To Drive Retention

How healthy are your customers? If that’s difficult to answer, it could be because you’re not tracking customer health scores. Just...

Ready to Disrupt B2B Onboarding, OnRamp Announces $14.2M in Funding

Four years ago, we founded OnRamp to eliminate friction in B2B customer onboarding. Today, we’re excited to announce that OnRamp has...

How To Measure the ROI of Customer Onboarding

You already see the value of a customer onboarding solution, but you just don't know how to convince decision-makers to pull the...

Maximizing Customer Growth: Strategies for Customer Expansion

Growing your business isn’t just about bringing in new customers — it’s also about getting more value from the ones you already...